Queenstown Winter Content 2019 – 5 Top Tips

QUEENSTOWN WINTER CONTENT 2019 The countdown to Queenstown’s 2019 ski season is on so we’ve compiled our five top tips for Queenstown Winter Content 2019. Destination Queenstown launched its winter 2019 campaign into the Australian market earlier than ever in 2018 to ensure our destination remained top of mind for travellers booking their next epic…

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Influencer Engagement: Your Beginners Guide

Influencers… We’ve all heard the term and most likely have some understanding of who or what they are. Perhaps we even hoped (or prayed) they would be a short-lived fad? But it’s time to accept they’re here to stay. YouTubers, ‘Insta-famous’ celebs, Twitterati and bloggers have muscled their way into the PR and marketing world…

Do I Really Need Influencers?

In short, yes!

With trust levels in traditional advertising at an all-time low, communications professionals are looking to build new ties with their audiences through influencer engagement.

According to a recent study by the renowned Pew Research Center in the US, 75% of communications managers allocated money to influencer strategy in 2017, with most allocating $25K – $50K.

And with good reason. In 2017, influencer content delivered 11x higher return on investment than traditional forms of digital marketing. This meant that companies on average made $6.50 for every $1 spent on influencer engagement.

STEP 1 – Planning Your Strategy

Like any business decision, plan it first.  Make sure to include the following in your plan of attack:

Budget – It’s surprising how many companies don’t realise you have to pay influencers for their time. Trust us, good influencers are making the big bucks today and no, gifting isn’t always enough. What’s your budget? Be sure to include costs for sending products, travel, appearances, events, gifting etc.

Demographic – Who do you want to target and where are they active online? You must have a sound understanding of your target market, so you can create a campaign tailored specifically to your audience. You need to go to them rather than expecting them to come to you.

Platform – It’s incredibly important to choose the right platform to target for your industry. Each social media platform has different specialities and audiences so make sure you’re engaging influencers who are popular on your most engaged platform. Hint: it’s not always Facebook!

Timeframe – Do you have a deadline or event you want to include for your strategy? Some of the best campaigns are often timed with holidays or special events.  Build a timeline so you (and your influencers) know exactly what’s expected and when.

Crisis Plan – Conduct a crisis analysis and look for any areas of your campaign that could lead to negative feedback or conflict. Identify them and work on a crisis strategy to effectively manage these situations. This can be anything from negative social media comments, meme’s or influencer image damage (think of Logan Paul – ex YouTube sensation).

Goals and Measuring Success – What are your key objectives and what results do you want the influencer campaign to achieve? Goals can be anything from monetary values, exposure, sales, online engagement etc.

 

STEP 2 – Research, Research, Research

Yes, it can be tedious, but finding your influencer superstars takes time and patience. Remember not all influencers are worth your time or money so be sure to check out their rates and engagement levels before adding them to your shortlist.

Start by searching popular hashtags on your chosen social media platforms. You can also research your industry competitors or use search engines, articles and blogs. If you’re struggling, get in touch with us and we’ll help you with the rest!

 

STEP 3 – Make Contact

Once you’ve finalised a list of target influencers it’s time to start the conversation. Influencers may have contact details on their social media accounts, or you may have to go through an agent (yes influencers now have talent agents).

Email is a casual but polite introduction of yourself and your business. Tell them why you think they will be a great fit for your brand and give them some general ideas of how you’d like to collaborate.

Keep it short and simple, more details can be communicated later if they’re interested.

 

STEP 4 – Collaboration Time

Well done! The hardest part is over. Now it’s time to sit back and watch the responses and offers roll in.

Start a dialogue with your influencers. Outline what’s expected of both parties including fees, timelines, gifting, exposure, engagement etc. Aim to come to an understanding about how working together will mutually benefit everyone involved.

While a written contract isn’t always necessary, it is always a good idea to have something in writing that states each party’s responsibilities and expectations.

Remember, like any business deal it’s vital to establish a strong working relationship. Always be polite and professional, so hopefully you can work together again in the future.

 

STEP 5 – Execution and Monitoring

Once your campaign goes live it’s important to monitor its success.

At this point you can introduce some sponsored (paid) content to help boost the post’s reach and drive organic traffic to your pages or website.

Always monitor the posts for any negative comments or feedback and use your crisis plan to respond or react accordingly.

 

STEP 6 – Finishing it Up!

Well done, hopefully your campaign was a raging success.

Now it’s time to generate some data and measure your return on investment. You’ll need to measure your engagement, reach, Google Analytics, website traffic, social media growth, unique new users etc.

Finally, get in touch with your influencers to say thank you and let them know how the campaign went. If you were happy with your collaboration, be sure to let them know and express your desire to work together again in the future.

 

Meaningful relationships, relevant influencers and targeted campaigns are crucial to any influencer strategy. Know the importance, but don’t know where to start? Let us help.

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Fiona’s top tips: brand storytelling

So you’ve developed a successful business and got yourself a brand. But as that business has evolved and grown, whether you’ve been going for two years or twenty, are you effectively communicating your brand story to your audience? You might be thinking “why do I need to do that?”.

Because brand storytelling is pretty much the most important tool in your toolbox when it comes to telling the full story about your business – who you are, what you do and why people should care.

If you’re a start-up it can help shape your culture, and if you’ve been in business a while, your marketing team should use it to help attract long-term consumer engagement and drive buying behaviour.

3 brand storytelling top tips:
1. Know who you are

For starters you need to understand some branding basics, like the difference between a logo, a brand identity and a brand — all very different things, but equally important when maintaining a successful business.

Think about it in terms of YOU.

Your logo is your name, or nickname.

Your clothes, how you walk and talk – that’s your identity.

Your personality (how people talk about you) is your brand.

Once you’re sure you have your ‘brand-self’ down pat, think about how you’re going to convey your personality in such a way that your target market (your customers) buy into you and your brand.

 

2. Find your stories

If you want to share your brand story on the local, national or world stage, you need to:

  • Be unique
  • Be authentic
  • Know and represent your values consistently
  • Drive demand (in a subtle way)

Ask yourself what’s special and unique about your business. How do you craft your story and tailor it to different customers and target markets? Think about ways to tell a story around how your customers will benefit by using your product or having your experience.

That’s why Coke makes ads about family bonding and happiness rather than the taste of their drinks because they’re emotionally engaging their viewers.

Find your own ‘clean air’, a niche topic or line of conversation or advice no-one else owns, or a new angle on something no-one else has said.

In a nutshell, be more interesting. And more appealing.

 

3. Have a strategy

It’s all very well to have a business strategy that’s all about the dollars and cents, but what does your ‘creative’ plan look like?

When planning your strategy ask yourself what makes you authentic, unique and in demand?

Start by defining your story, core values and point of difference and use them as a foundation to build your strategy and key messages from the ground up.

Think about creating or finding your brand ambassadors — it may take time, but reaps huge rewards, simply because it’s someone else telling your story and advocating for your business rather than you giving your audience the hard sell.

Your creative strategy should work in tandem with any marketing or business development plans in terms of language, tone and timing.

 

Case Study: The Southern PR re-brand

Last year we ‘took stock’ of our own company and decided we needed a brand re-fresh that came with an injection of colour and creativity.

We’re a well-established, 24-year-old brand known throughout New Zealand, so we weren’t about to throw the baby out with the bath water.

After starting out with a brand that was strongly connected to the first two directors, a few years ago we stepped away from the ‘names on the door’ approach and re-branded as Southern PR.

Southern PR’s brand proudly reflects our place in the South Island, and in the Southern Hemisphere.

In 2017 we decided our brand needed a younger, fresher approach to talk to our target audience. We asked ourselves a range of questions to determine what we wanted, our target market, the purpose of our website, our social channels and our priorities and how our storytelling was going to change accordingly.

We love our new brand and so do our clients. We like nothing better than to ‘tell the stories’ of our people, our clients and our business success through a wider range of channels.

We do that in a much more visual way – through Instagram Stories, Pinterest, videos and the like, because that’s how people absorb content these days.

So if you’d like a download on how brand storytelling might help your business, don’t hesitate to get in touch.

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Our newest creative – Carlie Welsh

We’re thrilled to introduce our newest creative to Southern PR HQ! Carlie Welsh has come to us from across the Tasman and is delighted to call Queenstown her new home. After completing her degree in Professional Communications at one of Australia’s leading universities, Carlie was determined to combine her love of the mountains with her…

We’ve asked her all the hard questions so you don’t have to…

Who are you and what’s your role at SPR?

Carlie Welsh, Account Executive at Southern PR with a focus on digital communications and social media strategy.

What excites you about a career in PR and communications?

Every day is a new adventure. There’s always a new story, opportunity or event happening – no day is a boring day in PR! I love keeping on top of economic, political and social updates, crafting stories and keeping my clients in the news (for all the right reasons of course).

It’s such an exciting time to be in communications, when there’s new technologies and new opportunities for development every day. I’m truly lucky to work with a broad range of clients that I’m genuinely passionate about, helping them shape their stories and personality from within.

One lesson you learnt from your time working in PR in Melbourne?

We are always ‘on’ in PR! There’s no ‘downtime’ for a PR professional, so you’d better love your job if you want to succeed.  PR is a 24/7 job and our clients’ needs are always our first priority. Luckily, I absolutely love the industry and it has always been my goal to find a job that becomes an integral part of my lifestyle.

Finish this sentence: on Sunday mornings you can usually find me…

Out and about (with a good coffee in hand)! I’m an active person and love nothing more than hiking, biking, eating and drinking my way through Queenstown. In the winter I’m a snowboarder (sorry mum and dad, I’ve gone to the dark side), so you’ll most likely find me up The Remarkables hanging out in Outward or Homeward with my fellow boarders. In summer I’ll be out brunching before embarking on a half-day hike or a tikki-tour tour through our stunning wine country.

What would be your personal motto?

“A ship is safe in the harbour, but that’s not what ships are made for.”

This is such a great quote that my Grandpa once told me and it’s stuck ever since. We as humans often don’t like new things and pushing our boundaries, but we don’t grow and learn if all we do is stay in the safety of our comfort zone. Never become complacent and always push your limits – you’ll be surprised how exciting life can be!

Want to know more? Get in touch with Carlie.

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17 things we’ve loved in 2017

Aaaaaaaaand…. that’s a wrap. Our cosy office in the heart of Frankton is all locked up and ready for some peace and quiet this silly season! With 2018 just around the corner, we thought it was timely to summarise what we loved most about 2017. It’s been a big year – a year of change,…

17 things we’ve loved in 2017:

1 > Prime Minister Jacinda Ardern 

For her stringent citizen test and love of pineapple lumps. Oh and girl power. The fact she loves cats. For inspiring our daughters. For showing Gareth Morgan that voters can, indeed, “be that thick”. And look what happened to him, eh? (Image: ZM Online)

Jacinda-Arden-ZM-interview

 

2 > Rebranding Southern PR 

Our clients rely on us to protect their reputations and build their brands, and 2017 was our year for the brand revamp. Practice what you preach!

So we took the leap, and what came next was truly spectacular, thanks to the creative team at Whitelaw Mitchell.

We said hello to our new bright Pantone colours (mixed with a healthy balance of black), geometric shapes, and fonts to match. We love it. Hope you do too.

3 > Launching our savvy new website

With our cool new look, the next step was a website to match. We came out of the dark ages and transitioned into the digital imperatives of a responsive and mobile-friendly website, with visitor experience top of mind.

Missed it? Here’s 6 ‘must-know’ facts about our website launch.

Southern-PR-new-launch

4 > Coffee

It simply gets our creative juices flowing. Thanks to our new KeepCups we’re saving the planet one coffee at a time.

We feel good, anyway.

5 > Kiwi golfer Michael Hendry – king of the course

Hendry was the first New Zealander in 14 years to win the Brodie Breeze trophy, and what a celebration it was!

He’s back to defend his crown for the 99th ISPS Handa New Zealand Open at Millbrook Resort and The Hills on 1 to 4 March 2018. See you there! (Image: New Zealand Open)

New-Zealand-Open-Michael-Hendry

 

6 > Planet Earth

A tribute to Sir David Attenborough.

He’s taken us closer to nature than we’ve ever been before and if the Hans Zimmer sound track isn’t enough to keep you on the edge of your seat, the penguins jumping off the cliff will tug at your heart strings…

7 > Award-winning us

Back in August, we were named top public relations agency in Australasia at the Australasian Leisure Management Communications and Marketing Awards.

It was incredibly exciting to be recognised for the work we do throughout Australasia in the tourism and leisure sectors.

Southern-PR-Sarah-Fiona-Laura

 

8 > Our family of clients making a world of difference

Our clients? They’re awesome. Do we need to say anything else? Highlights of the year, as always.

9 > Rabbit Ranch Pinot Noir Rosé and peonies!

Pass the pink stuff! This heavenly pink is our favourite rosé for 2017, and spring is our favourite season for the simple fact that extravagantly beautiful peonies become a must-have in our office.

10 > Hello Christchurch

Our savvy little company branched out into Christchurch this year. Starting with a bang, we worked on the PR launch for the new Crowne Plaza Christchurch. (Image: Designworks)

Crowne-Plaza-Christchurch-grand-staircase-Designworks

 

11 > Moving Mountains

Back in March we secured a 12-page spread for our client Southern Landmarx in NZ House and Garden. Yes, 12 pages. A fantastic result off the back of a double medal trifecta award win.

12 > Brain Food

With an unstoppable energy for delivering morning to night experiences, the Yonder team is rightfully winning the hearts of locals by offering something new in Queenstown.

Our favourite on the menu – the Kimchi Bowl. (Image: Whitelaw Mitchell)

Yonder-Queenstown-Kimchi-Bowl

 

13 > Networking

There’s nothing we love more than connecting with Queenstown’s vibrant business community. We’re lucky to have so many inspiring people and entrepreneurial masterminds on our doorstep.

Every event or breakfast meeting is an opportunity to ‘wow’ people with our snazzy square business cards. Who said print was dead? Make an impact.

14 > Upskilling

Don’t get left behind. Invest in your business and your people.

We’re delighted to be working with Public Relations Institute of New Zealand (PRINZ) to help bring more communications-based courses to Queenstown.

Our little resort town can sometimes be ‘off the radar’ due to our ‘remote’ location, so join us for a two-day course early next year to learn how to master communication and gain skills for the digital era. View course details here.

15 > Supporting culture in Queenstown

Yes we love all our clients. But we love LUMA differently because they don’t pay us. That’s because they put all the money they DO get into this awesome event that’s growing bigger by the year. We’re OK with that. (Image: Esther Small)

Luma-2017-Light-Walk-Esther-Small

 

16 > Reputation management

Reputation is key. Knowing what to do when things go wrong (and they do) is all about having a plan. We sincerely hope you never have to use your plan. But when the s**t hits the proverbial you better have one. Talk to us.

17 > Clay Target Shooting

There’s something really, really satisfying about shooting stuff (bad day at the office, anyone?). That’s shooting clays and rabbits (clay discs of course)! We just channelled our inner sharpshooter thanks to the wonderful team at Break One Clay Target Shooting.

Amidst the stunning landscape on the private Queenstown Hill Station, Fiona revealed her ‘wild side’ and took home top score at our office Christmas party! (Image: Break One)

Southern-PR-Laura-Fiona-Amy

 

And there you have it, happy holidays and see you in 2018.

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Storytelling – dare to be yourself

We’re looking into two of our favourite W’s – the what and why – in our latest blog to inspire you to think outside the box when creating content marketing strategy for 2018. Whatever the channel, it’s all about curating timely, well thought-out and attention-grabbing stories that tick all the boxes for the editor or…

We’ve attended a number of seminars since September including the Auckland-based Social Media Conference NZ and Destination Queenstown’s (DQ) Queenstown Week Insights Programme. Huge thanks to DQ for bringing international speakers to Queenstown for an exciting week of inspirational presentations on how businesses can ‘talk’ to the Australian market.

A key message that comes up time and time again, one that resonates strongly with us and ‘what we do’ is…

Think beyond your product and tell your story.

So we’ve compiled some top tips to help you on your way.

What’s a story?

In short, it’s a description of a connected series of events. Storytelling’s an age-old craft, enabling people and businesses to transform perceptions and share experiences.

We’re ALL human, and stories help show you’re human.

New Zealand Story’s Marketing Manager Gary O’Neil shared this in a recent presentation – ‘stories are up to 22 times more memorable than facts’*.

So, let’s think how you can turn your (potentially dry) product or company fact sheet into a series of stories. Can these facts be broken down? Is there a news hook or angle about your history, a ‘day in your life’ or the one thing that makes you different to any comparative business? What’s your USP’s?

How and what 

Our question to you is how are you planning on capturing attention and what is your Kiwi story?

Are you a 25-year-old tourism business which started off as a one-man-band or the oldest winery in Central Otago with stories to tell about your land, people and wine?

In today’s fragmented media landscape, journalists are being asked to produce double the content but with less resources. As a PR agency, we’re producing increasing numbers of editorial pieces for clients (in addition to traditional media releases) so we can pitch to journalists with content they can pick up and run ‘as is’.

For this to work, you need to know who you’re writing for (what stories have they previously covered?), what’s of interest to them and their readers, and have a basic understanding of what’s ‘media-worthy’.

If your strategy is to create your own editorial content, you’ll need to ensure you’re curating and delivering high quality pieces, written in a journalistic-style and voice to suit your desired publication. Maybe think about hiring a writer for your team or outsourcing to a PR or content agency.

So what’s your angle?

An angle is the specific emphasis you choose for a story that you’ll use as your pitch to media.

We’ve compiled a list of ideas to help you ‘dig deep’ so you can ‘wow and wonder’ in interesting and emotional (adds the human element) ways in 2018.

  • When did you start? Your journey – break this down into bite-sized pieces to unearth hidden treasures around your brand
  • Who are your people? Locals or internationals? Is there a Kiwi story to be told?
  • Be human – where did you begin? What kind of business are you? What do you believe in? What’s your mission and values?
  • Can your audience relate to you? If so, in what areas? Think about brand personality and how you might inspire your community
  • How do you think, envision the future, and where do you want to be? Think about growth and aspirations — what’s in the pipeline for your company directors or front of house teams? Is this an opportunity to profile your people?
  • What trending topics can you relate to (think BuzzFeed and Twitter). Does your team have the ability and resources to be reactive?
  • Do you have an upcoming anniversary you can leverage? Do you recognise employees for their longevity?
  • Think about how you work with your community. Does your company donate time/people to community or charity projects? What emotions are behind this and why do you do it?
  • Something new to say or offer — don’t miss these opportunities.
  • What memories do you provide for your customers? Could this create a story in itself?

While brainstorming these content ideas, you should apply Lauren Quaintance’s (Storyation co-founder) ‘so what’ test.

“Great stories pass the ‘so what test,” she said at a recent presentation on storytelling.

“Journalists want quirky or unique stories that generate talkability or ‘water-cooler’ conversation. Ideas that will grab attention in the social feed.

“Ask yourself, is it surprising, different or eye-catching. Or is it a case of so what?”

It’s our business to communicate client messages accurately to their audiences through relevant channels. Do you need help telling your story? Get in touch.

*Jennifer Aaker, Social Psychologist. Professor of Marketing at Stanford University Graduate School of Business.

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Christchurch-based creative Amy Forsyth joins SPR

Delighted to announce that we’ve introduced yet another creative to the Southern PR team! Amy Forsyth hails from Christchurch as she joins us to expand SPR’s communication services to her beloved hometown. After working in one of Auckland’s biggest PR agencies, she’s back and fizzing that she gets to get work within a busy agency…

We’ve asked her all the hard questions here so you don’t have to…

Who are you and what’s your role at SPR?

Amy Forsyth, Account Executive and the first SPR ambassador for the Christchurch region.

What excites you about a career in PR and communications?

Keeping up to date with businesses and industries, listening to people’s stories of their objectives and issues and getting their identity to where they want to be. The level of problem solving and strategic thinking that goes into PR planning is not something that’s taught at University. It’s all about intuition, keeping up with affairs, knowing who’s who, and following the forever changing digital and communications landscape.

What’s your connection to the Garden City (aka Christchurch)?

Christchurch is my home! I’ve lived here all my life so I’m very aware of the changes and the opportunities that are in motion. After returning from work experience in Auckland, I’m also now working part-time at Crowne Plaza Christchurch as their Marketing Coordinator. Being so familiar with the city and media industry means I’m up-to-speed with the number of new businesses and inspiring individuals with fantastic new services, products or events on offer as the city springs back to life. I’m working on helping some of them get their key messages and branding across to the right audience.

If you could meet any historical figure, who would you choose and why?

I’m admittedly a bit of a book nerd, so I have to say it would be Roald Dahl. His imaginative stories always resonate with me, even as an adult. His own life stretched over some significant historical events and happenings, so listening to his life stories would be unreal.

How do you keep up with today’s 365/24/7 news cycle?

Every morning with breakfast I check all major news platforms, regularly watch the news, and my Sunday ritual is to have breakfast with the Sunday paper whether I’m out for brunch, or at home I enjoy taking it all in in print. I also follow local online business directories like Neat Places, POA and CHCHcentral, and of course love to keep up with all the latest society trends through publications like Cityscape, Metropol, Style Mag and naturally also via social media.

It’s all about checking into the right sources and creating routine for enabling time to keep as updated as possible.

One of your best and most valuable learning experiences to date? Any advice/learnings from internships?

My most important piece of advice thus far in my career would be understanding that when you are on your client’s time it’s as though you work for the company directly yourself. You want to listen and absorb the feeling of their identity, gather a full picture of their background operations and understand how they want others to hear them; the real essence of their business.

Want to know more? Get in touch with Amy.

 

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Crisis Communications: What to do when your business reputation is on the line

Accidents happen. Incidents happen. Sometimes to the biggest and ‘best’ businesses out there. But it shouldn’t really matter whether you and your business are ‘big’ or ‘small’. If you’ve spent years of your hard-earned cash and sacrificed so-called work/life balance to build your business. If your personal reputation and brand is on the line if…

Sadly, it seems a fair few businesses adopt the head-in-the-sand approach to crisis communications.

WHY?

Being honest enough to admit that you and your business are not perfect (that business really, truly doesn’t exist) and being prepared before the crisis happens is not that hard.

Yes it costs to call on a communication company for training and in the event of a crisis. But what’s at stake here? The most important thing in your business is your reputation; what you’ve built up over the years is something you should be prepared to protect.

SO, HAVE A CRISIS COMMUNICATIONS PLAN.

If you’re in any kind of business you’ll no doubt have operational plans, rules and regulations coming out of your ears. In, for example, aviation, adventure tourism, or events, the levels of compliance are probably driving you nuts, as you’re constantly having to refresh or re-do the mounds of *online* paperwork or show that you meet the latest standards.

But what’s the point in having all that documentation if it can all be unravelled in a matter of two or three days if you don’t respond appropriately to a crisis?

CRISIS COMMUNICATIONS 101

Southern PR’s Director Fiona Woodham shares her ‘Crisis Comms 101’ top tips to help get you started:

  • Consider all the scenarios (from death, to injury, to your workplace burning down or a staff member going rogue)
  • Think about how, when and why you will communicate clearly and effectively with media, stakeholders, staff and customers
  • Think about how you will communicate with all relevant agencies involved in your incident – these might be police, your industry representatives, Victim Support or even the likes of your local RTO or Tourism New Zealand
  • Consider what your key messages would be around any of the potential incidents that might afflict your business and how and when you would communicate those to ultimately protect your business and achieve a ‘business as usual’ status
  • Review your operational plans in the light of the above scenarios and ask yourself whether you’re comfortable with successfully delivering timely, accurate and targeted crisis communications to all the channels above while you’re in the middle of dealing with the incident itself
  • Contact your PR agency so they can review your plans and assess what levels of training might be required BEFORE you need to put them into action

Accidents happen. Incidents happen. They’re going to happen because no matter how well you think you know your business and the people that work in or on it, human nature comes to the fore. People make mistakes. Things go wrong.

“Say sorry,” says Fiona.

“The company is sorry, the staff are devastated, saying sorry isn’t an admission of guilt. It’s all about reputation and trust, not about pulling the wool over anyone’s eyes.”

Businesses that deal with incidents best, big or small, are inevitably the ones that have planned for the unthinkable and are confident that their systems, processes and training are in place.

Hear more from the Southern PR team on what it takes to prepare for a crisis in our upcoming workshop – Southern PR Presents…Crisis Management 101.

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Is Public Relations Still Relevant?

Public relations has never been more relevant. In today’s 365/24/7 news cycle, public relations has never been more relevant. The PR landscape has changed, but so has the focus of traditional agencies and in-house PR departments. Everything you (a business or brand) say and do as a business is PR, whether it’s through traditional media…

We’re living in an ever-changing world of cross-channel integration, blending PR and media relations, social media and digital to successfully deliver campaigns across multiple channels. We’re engaging with our chosen audiences at the right time to inspire consumers to take notice, and take action.

A world of ‘new’ editorial opportunities

We firmly believe the traditional media release still has an important role to play for newsworthy content to reach editors of newspapers, magazines, online channels and bloggers. In fact, it’s one of the most beneficial tools if accompanied with creative visuals or video.

In this day and age, it’s imperative for companies and brands to produce shareworthy visuals to help increase exposure. Media are hungry for newsworthy content and they’re disseminating those visuals or the latest news (and remember the definition of news is ‘new’) through print, online and social media channels to engage their readers in conversation.

We live in a social media-obsessed culture so as part of your campaign strategy it’s essential to think about how your content can be reused or repurposed for different platforms to reach your audience. It’s a bit of an art form, but hey, that’s where PR companies come in!

Social Media Prism-Public relations-Southern PR

[Image: Conversation Prism]

Social media channels provide amazing opportunities to chat daily to customers, share stories and learn about each other, adding that human face to your company. Whether you’re collaborating with today’s public figures, thought leaders, bloggers and influencers or targeting your audience through traditional media channels, there are now more opportunities than ever to successfully tell your story.

The integrated public relations approach – top tip

As an agency, we help our clients get their ‘ducks in a row’ to develop content for each channel that accurately delivers key messages and is consistent with brand vision and values. We often align our campaigns with a ‘four C’s’ approach to ensure every piece of content is best placed to generate the results it deserves.

Coherence – different communications are logically connected

Consistency – multiple messages support and reinforce, and are not contradictory

Continuity – communications are connected and consistent through time

Complementary – synergistic (sum of the parts is greater than the whole)

Have you got a story to tell? We can help develop a PR and marketing strategy that delivers on your business goals, or help your marketing team deliver your next PR campaign. Get in touch today. We’re listening.

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6 Must-Know Facts About Southern PR’s New Website Launch

We can’t keep it quiet any longer, the secret is finally out – we’ve rebranded! After months of sweat and creative ideas, we’re so excited to announce the launch of our fresh, refurbished and a little bit wild SPR brand! Here’s some of the treats you’ll find within our new site: New look and feel…

 

1. New Look and Feel

As Southern PR Queenstown is such a big personality with a quirky culture we knew we needed an authentic brand to match. As the website’s often the first place of contact, it was imperative we made an enormous first impression. We’ve gone for a look that’s full of motion, interactive, and encompassed in bright colours, shapes, and fonts. Pair that with big, bold, and vibrant imagery and you’ve got yourself a don’t-hold-back style and vibe that deserves a damn good pat on the back! So get curious, be nosey, and make sure you check out every nook and cranny of our new website.

2. Visitor Experience

Our overarching website focus has been on visitor experience to encourage our new visitors, but also inspire them to stay longer, check everything out and familiarise themselves with our tools and services – this means you! We’ve amped up the entire customer process from your initial contact to publishing your news to the world. We’re with you every step of the way to ensure you get the best return on your investment.

3. Responsive and Mobile-friendly

Ok, you’re right, we’ve come out of the dark ages and transitioned into the digital imperatives of responsive and mobile! We know the world of news and communication never sleeps, so you need to have access to sites ‘on the go’. Mobile has overtaken desktop as the device of choice when it comes to internet usage. In fact, since April 2015, having a website that’s not mobile friendly now affects Google’s search engine rankings for mobile searches – shock, horror!

All that aside, please take the time to check out our functionality on your mobile device — we assure you won’t be disappointed.

4. Client Showcase

Our new-look client section is driven by the design idea of a client ‘show reel’ to fully showcase latest news, and well-deserved triumphs.

We love our clients — they’re the reason we do what we do, and why we’re here today so it’s a chance to celebrate their remarkable feats along the way. Our client relationships are mutually beneficial, it’s something we pride ourselves in creating and will continue to nurture into the future of our business.

Check out our clients and what they’ve done

5. Interactive Blog Section

At some point, everyone needs an extra perspective when making decisions and we’ve provided a portal that does just that; it has its own voice. Our ‘savvy’ blog is an interactive outlet that’s bursting at the seams with helpful tips, tools of the trade, and thought-provoking information right at your fingertips, just like your personal advisor. Our clients and website visitors can provide feedback straight to our hot little hands and get the answers to any lingering questions.

See what goodies we’ve already got in store for you!

6. New and Updated Services

We’ve also updated our services and added in a social media element to further enhance our clients’ ever-increasing needs for positioning in the digital realm.

We know our clients need a more robust package to ensure that they get full coverage on the media and communications spectrum, getting their news and ideas into the hands of their desired audience.

As you’re no doubt aware, social media is here to stay and we reach our audiences where they are. Did you know your number of fans is irrelevant? It’s all about engagement. How are you connecting and interacting with people and how are they engaging with you?

Businesses that are local, regional or just too small to have national recognition benefit greatly from social media. By creating amazing content and targeting it at an expanded audience, the world is your oyster! Make sure you check out our social media services and if you want to chat to us about this further then GET IN TOUCH.

Thank you for following us and our journey so far. We’d absolutely love to hear any feedback you may have so please feel free to comment if you think there’s something else we should know. Also, if you enjoyed the post and want others to know about it then please share the love!

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The Power of Public Relations

What’s the real value of PR? PR can work for any and every industry, from tourism jet boat companies, to wineries to commercial developments. A company with a message to deliver or a goal to achieve can benefit from PR. All you need is a creative idea that’s newsworthy and communicates your marketing message.

Why do PR? It’s a question that a lot of people ask, and it’s the least understood of all marketing tools. But while it’s possible to operate a business with little or no PR spend, it’s unlikely that your company will gain traction in your industry.

PR is about building strong relationships, media exposure and maintaining a good reputation.

 

Here’s our four ‘savvy’ reasons to do PR

1. You’re a little fish in a big pond

Beating someone else’s ad campaign with your own paid advertising can be difficult if your competitor can afford to outspend you. PR levels the playing field.

In advertising, money buys you more media space. In PR, creative thinking wins you media space. As a small to mid-sized business you often have the advantage here as you can often move quickly on creative ideas, while bigger businesses can run into a hamstring of sign off processes.

If you’re creative, most PR ideas can be done on a shoestring budget. If you craft a good pitch and media release for your desired outlets, your return can result in a primetime TV interview, a front cover feature on your local paper, or a national business story.

2. Effectively deliver your key messages

Communicating with your target audience is not always an easy task, particularly if your inexperienced in talking to the media.

Key messages are the core messages you want your target audience to hear and remember. They allow you to control communications, enhance relationships with your target audiences and are an important feature of a PR campaign.

A carefully crafted public relations strategy produces clarity about your company’s key messages and brand identity. Make sure it’s in sync across all of your marketing communications channels.

3. PR builds credibility

As Jean-Louis Gassée once said – “Advertising is saying you’re good. PR is getting someone else to say you’re good.”

People are often sceptical of advertising however as PR is promotion in the form of news, editorial or a feature people so your audience believes it. PR professionals build relationships with the media and liaise with editors to publish and distribute news that promotes clients’ goals.

3. Prepare for a PR Crisis

When things go wrong, you need to manage the media storm and protect your well-earned reputation. A crisis can strike any company at any time, so planning for possible crises helps employees know what to do should a crisis hit.

Handled incorrectly, a crisis can cause far-reaching damage. We’re experts in guiding you through the dark days and helping you get back on your feet so get in touch if you’d like to be proactive about crisis planning.

 

At Southern PR, we help your business shine whether you’re a start-up or established business.

We do that by developing a tailored and relevant PR and marketing strategy that delivers on your business goals. We’ll help develop that content or fine-tune that story so you talk to your audience at the right time, with the right message, through the right channels.

To find out more about the services we offer, head to our services.

 

PR terminology glossary – the basics

Boilerplate – a short company description used at the end of a media release

Embargo – the sharing of unannounced, relevant information from a PR to the media that cannot be published before an agreed time and date

Exclusive – Offering first-look information to your desired media outlet. In offering a media outlet an exclusive the information can’t be shared between other outlets until the story is published

Hook/angle – a specific emphasis you choose for a story that you’ll pitch to the media

Launch – The official announcement of your new product or service. This is usually crafted in a media release

Lead time – The amount of time needed by reporters to gather information for their story. An online story is instant while most magazines have a long lead time (sometimes even three months!)

Pitch – A crafted note to a particular editor to gauge their interest in your client, in addition to a media release

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